Please feel free to download the resources below, which may be useful for development professionals, tax administrators or tax policy makers seeking inspiration and guidance. I will continue to add to this list as new documents become available.
PUBLICATIONS
How Can Local Taxation Strengthen Domestic Revenues? Uganda Offers an Example
Case Study on Rwanda's Zero Tolerance to Corruption Policy
Generic high-level Anti Corruption and Formalisation Strategy
Issues to be considered when preparing for large-scale computerisation within the tax administration
A review of the income tax law of Country X
A short business process re-engineering document
Analysis of various tax-based incentives for investment promotion
Main issues to be considered in the preparation for the move to self-assessment
Issues arising in the creation of a taxpayer services unit
A comprehensive guide for building a large taxpayers’ office
A three-year rolling training plan for the tax administration
An analysis of the income tax law and administration of Country Y with recommendations for change
TAX ADMINISTRATION LINKS
International
International Centre for Tax and Development
Tax Inspectors Without Borders
Australia
Burundi
www.obr.bi
Botswana
www.gov.bw/en/Ministries--Authorities/Ministries/Ministry-of-Finance-and-Development-Planning1/
Canada Tax Administration
www.ccra-adrc.gc.ca
Hong Kong
Ireland
Uganda
Rwanda
New Zealand
www.ird.govt.nz
Singapore Tax Administration
Taxes: www.iras.gov.sg
Customs: www.gov.sg/customs
Eswatini
Revenue Authority: https://www.ers.org.sz